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HOTEL VIP PROGRAMS+PERKS
ACCOR STEP
* Includes Raffles, Fairmont, Sofitel, MGallery, Swisshotels brands
• Daily complimentary breakfast for two
• Credit to be spent during the stay (50 or 100 USD)
• Early check-in & late check-out
• Upgrade at time of booking or check-in
• VIP welcome: management greeting & amenity
• Complimentary Wi-Fi
BELMOND BELLINI CLUB
Hotels:
• VIP welcome treats with a local taste
• A-la-carte breakfast for 2 daily
• Welcome letter from the General Manager recognising your agency
• Complimentary upgrade based on availability at time of check-in
• Complimentary WI-FI access
• A unique US$500 gift voucher loyalty programme when your client books a US$5,000* or more holiday with Belmond.
Trains and cruises :
• VIP welcome treats with a local twist
• Welcome letter from the General Manager recognising your agency
• Complimentary upgrade based on availability at time of check-in
• A unique US$500 gift voucher loyalty programme when your client books a US$5,000* or more holiday with Belmond.
Premium Amenities
Hotels:
• Fully flexible hotel or resort credit
• US$90 per room per stay
• US$200 per suite per stay
Trains and cruises :
• Flexible on board credit for your clients of up to: • US$100 per person per journey • US$45 per person for day trips DESIGN HOTELS COLLECTIVE • VIP Status & welcome card from General Manager • Complimentary daily breakfast for two • A special amenity or experience valued at 50 Eur per stay on guestrooms • A special amenity or experience valued at 100 Eur per stay on suites • Room upgrade upon availability at time of check-in • Early check-in upon availability at time of check-in • Late check-out upon availability on date of departure • Complimentary Wi-Fi DORCHESTER DIAMOND CLUB Guest rooms (excludes 45 Park Lane and classic rooms at Hotel Principe di Savoia): • Guaranteed ONE CATEGORY UPGRADE at time of booking • Credit of 100 UNITS of local currency once per stay (applied to final bill) • Daily FULL BREAKFAST (breakfast menu only), available in any outlet including in-room dining, for up to two people per bedroom (excludes alcohol and caviar)* • Daily UNLIMITED INTERNET ACCESS for unlimited number of devices (no download limit) Junior suites (excludes 45 Park Lane): • UPGRADE subject to availability at the time of arrival • Credit of 100 UNITS of local currency once per stay (applied to final bill) • Daily FULL BREAKFAST (breakfast menu only), available in any outlet including in-room dining, for up to two people per bedroom (excludes alcohol and caviar)* • Daily UNLIMITED INTERNET ACCESS for unlimited number of devices (no download limit) All suites (excluding junior suites) at all hotels and all accommodation at 45 Park Lane: • DAILY credit of 100 UNITS of local currency per suite (applied to final bill). Should a multiple bedroom suite reservation be made the Diamond Club suite package benefits will apply to each bedroom • Daily FULL BREAKFAST (breakfast menu only), available in any outlet including in-room dining, for up to two people per bedroom (excludes alcohol and caviar)* • Daily UNLIMITED INTERNET ACCESS for unlimited number of devices (no download limit) FOUR SEASONS PREFERRED PARTNER • Daily full American breakfast for two people per bedroom, served through In-Room Dining or in the hotel restaurant (including buffets) • Extra value-added amenity, such as: Spa credit of USD100 once during stay (not applicable to products); golf credit of USD100 once during stay (not applicable to pro shop purchases); or food and beverage credit of USD100. For each hotel’s specific extra amenity, see the individual property’s Hotel Page, or the Hotel Amenity Listing • Upgrade of one category, based on availability at time of check-in (excluding signature suites and villas)• Welcome note at check-in – acknowledging you and your travel agency and the amenities being extended. • Enhanced recognition and personal welcome from on-property management • Access to the best guest room inventory • Priority wait-list clearance HILTON IMPRESARIO * Includes Waldorf Astoria, CONRAD, LXR Hotels & Resorts • Best Available Rates • Complimentary Breakfast for 2 people • $100 USD hotel credit per stay, or local currency equivalent • Next category upgrade, subject to availability • Double HHonorspoints for the client HYATT PRIVE* Includes Andaz, Alila, The Unbound Collection, Joie de Vivre, Thompson Hotels, Destination Hotels, Miraval, Park Hyatt, Grand Hyatt, Hyatt Regency, Hyatt Centric brands • Early Check-in/Late Check-out • Connecting Rooms • Free Wifi
Property Credit • $100 USD credit per room per stay (Park Hyatt) • $100 or $50 USD credit per room per stay (Andaz, The Unbound Collection by Hyatt, Grand Hyatt, Hyatt Regency) • Not applicable towards room rate, tax, gratuity, resort fees, or 3rd party businesses at the hotel
• Room Upgrade • Response within 24 hours of request by Travel Advisor • One category upgrade, excluding non-suite to suite upgrades • Daily complimentary full breakfast at a hotel restaurant • Welcome Amenity • Preference may be suggested by Travel Advisor, otherwise selected by hotel• Guest Welcome Letter • Welcome letter upon arrival on behalf of the Travel Agency, Travel Advisor, and hotel leadership INTERCONTINENTAL LIFESTYLE PROGRAM * Includes Intercontinental, Kimpton & INDIGO brands Upon every two-night minimum stay, IHG® Luxury & Lifestyle guests will receive special, exclusive amenities* • Guaranteed late check-out (until 2PM) • Breakfast for two, daily at hotel restaurant • Value-added amenity, specific to hotel ($100 value per stay) • Upgrade to next room category (subject to availability on arrival) • Free Wi-Fi (unlimited devices) • Turn down service as appropriate by brand • Handwritten, personalized welcome card • Bottled water, fresh fruit, and snacks in room upon arrival • No walk policy • Priority wait list JUMEIRAH PASSPORT TO LUXURY • Room upgrade to the next category upon arrival (subject to availability) • Complimentary buffet breakfast for two • Early check-in / 4:00pm late check-out (subject to availability) • $75 food and beverage or spa credit (per room, per stay) • Complimentary Wi-Fi LANGHAM COUTURE • Daily Breakfast for two – American/English breakfast for US/UK properties; Buffet breakfast for APAC properties. • Food and Beverage or Spa credit per stay – tiered by booking nights in local currency varies by property • Complimentary Wi-Fi • Upgrade (one-category or preferred room) at time of check-in, based on availability • Early check-in and late check-out, based on availability • Welcome note from Managing Director/ General Manager of the hotel • Couture welcome amenity MANDARIN ORIENTAL FAN CLUB • USD 100 Food & Beverage or Spa Credit, per room per stay • Daily continental breakfast for two persons • Complimentary High Speed Internet Access during stay • Personalized welcome amenity and note on behalf of agent from senior property management • One category room upgrade, subject to availability at time of check-in MARRIOTT STARS+LUMINOUS * Includes Ritz Carlton, St Regis, The Luxury Collection, BVLGARI, EDITION, W Hotels, JW Marriott, Autograph Collection, Marriott, Westin, Le Meridien, Renaissance, Tribute Portfolio brands • Hotel credit valued at $100 USD • Complimentary full or continental breakfast daily (for up to 2 people per bedroom) • Handwritten welcome note from the General Manager acknowledging your agency • Personalized welcome amenity • Early check in/late check out (based on availability) • Priority complimentary room upgrade (based on availability upon arrival) OETKER COLLECTION PEARL PARTNER • Daily full American breakfast for two people per bedroom, including buffets • Access to best room in the category • One category room upgrade guaranteed at time of booking, based on availability (applicable up to certain rooms/suites categories - depending on each property) • Complimentary high-speed Internet access for unlimited number of devices • Priority access to courtesy car (when applicable) • Value-added amenity during stay: 85 € ($100) food & beverage credit or 85 € ($100) Spa credit. Credit increased to 170 € ($200) for stays of 2-nights and up Spa Credit at: • Brenners Park-Hotel & Spa • Le Bristol Paris • Jumby Bay Island F&B Credit at: • Hotel du Cap • L’Apogée Courchevel • Château Saint-Martin • Eden Rock – St Barths, Palácio Tangará F&B or Spa Credit at The Lanesborough PENINSULA PEN CLUB • Daily full breakfast for up to two persons • “Peninsula Time” – Flexible check-in and check-out times • Room upgrade to the next category upon arrival • Upgraded welcome in-room amenities • Complimentary long-distance calls via VOIP in hotels at Hong Kong, Shanghai, Beijing, Tokyo, New York, Chicago, Paris and Bangkok PREFERRED HOTELS PLATINUM PARTNER • Daily breakfast for two for duration of the stay (full or continental) • $75 USD equivalent Resort or Hotel Credit to be used during stay (not combinable with other offers, not valid on room rate, no cash value if not redeemed in full) • The delivery of a personalized welcome note and amenity on behalf of the Travel Agent and/or Travel Agency • Complimentary Wi-Fi • Room Upgrade on arrival, subject to availability • Priority Check in and Check out, subject to availability RELAIS & CHATEAUX PREFERRED PARTNER • Breakfast • VIP welcome amenity (which varies by property) • Additional amenities vary ROCCO FORTE KNIGHTS • Access to Sir Rocco’s Knights Exclusive Offers ONLY when booking through a Sir Rocco’s Knights agency • Destination specific welcome amenity and personalized welcome note from the General Manager, reinforcing the relationship between the booking agent and Rocco Forte Hotels • Priority Space Available Upgrades upon arrival and subject to availabilit • No Walk Policy ROSEWOOD ELITE • Daily breakfast for two during the stay in any properties • Free upgrade upon arrival based on availability • Personalized welcoming upon arrival • Guests will receive note and amenity from the property Managing Director, reinforcing the Elite agency relationship with Rosewood. • Pre-registration prior to arrival • No relocation policy for Elite clients SHANGRI-LA LUXURY CIRCLE • Upgrade to the next room type category at the time of booking, subject to availability • Hotel credit of USD50 / USD100 or 10% of average daily room rate, whichever is higher (once per stay) • Complimentary full breakfast for two, including in-room dining • A VIP Welcome Amenity • Joint welcome letter from the General Manager and Travel Advisor • Early check-in and late check-out, subject to availability • A strict-no walk policy and a priority waitlist clearance in sold out hotels • Dedicated concierge personnel to handle all requests SMALL LUXURY HOTELS WITHIN • A voucher worth minimum $50 (USD) per room, per stay to be spent on non-accommodation extras such as F&B or Spa, only on property and only during the stay • Complimentary Daily Continental breakfast for 2 people • Room upgrade to next room category only, subject to availability at check-in • Early check-in / late check-out subject to availability • Complimentary WIFI TABLET PLUS BY MICHELIN • Room upgrade * subj to availability• Plus 3 or more below benefits: • Guaranteed Late Check-out • Complimentary Breakfast • Spa Credits• Food & Drink Credits • Valet Parking • Airport Transfers • Guaranteed Early Check-in • Welcome Gift VICEROY GUILD * Includes Viceroy Lifestyle Series, Viceroy Icon Collection, Viceroy Urban Retreats, Hotel Zetta, Zelos, Zeppelen, Emblem brands • Priority in clearing space • Priority in room requests (For requested room category, bed type, roll away and connecting rooms.) No walk policy (Your guests will have a guaranteed reservation and will not be relocated during sold-out situations) • Complimentary, customized amenity, activity or service (Based on information given to us, your clients will receive a customized amenity, activity or service that will create a pleasant surprise or a defining moment with a note acknowledging the agency • Hotel management will personally welcome your guest(s) on behalf of your agency • Handwritten note referencing the relationship between the hotel and your agency will be provided to guest(s) • Late Check Out VIRTUOSO HOTELS & RESORTS • Room upgrades (if available) • Breakfast daily for two • Dining, resort, or hotel credits • Early check-in and late checkout (if available) • Exclusive amenities and experiences
Trains and cruises :
• Flexible on board credit for your clients of up to: • US$100 per person per journey • US$45 per person for day trips DESIGN HOTELS COLLECTIVE • VIP Status & welcome card from General Manager • Complimentary daily breakfast for two • A special amenity or experience valued at 50 Eur per stay on guestrooms • A special amenity or experience valued at 100 Eur per stay on suites • Room upgrade upon availability at time of check-in • Early check-in upon availability at time of check-in • Late check-out upon availability on date of departure • Complimentary Wi-Fi DORCHESTER DIAMOND CLUB Guest rooms (excludes 45 Park Lane and classic rooms at Hotel Principe di Savoia): • Guaranteed ONE CATEGORY UPGRADE at time of booking • Credit of 100 UNITS of local currency once per stay (applied to final bill) • Daily FULL BREAKFAST (breakfast menu only), available in any outlet including in-room dining, for up to two people per bedroom (excludes alcohol and caviar)* • Daily UNLIMITED INTERNET ACCESS for unlimited number of devices (no download limit) Junior suites (excludes 45 Park Lane): • UPGRADE subject to availability at the time of arrival • Credit of 100 UNITS of local currency once per stay (applied to final bill) • Daily FULL BREAKFAST (breakfast menu only), available in any outlet including in-room dining, for up to two people per bedroom (excludes alcohol and caviar)* • Daily UNLIMITED INTERNET ACCESS for unlimited number of devices (no download limit) All suites (excluding junior suites) at all hotels and all accommodation at 45 Park Lane: • DAILY credit of 100 UNITS of local currency per suite (applied to final bill). Should a multiple bedroom suite reservation be made the Diamond Club suite package benefits will apply to each bedroom • Daily FULL BREAKFAST (breakfast menu only), available in any outlet including in-room dining, for up to two people per bedroom (excludes alcohol and caviar)* • Daily UNLIMITED INTERNET ACCESS for unlimited number of devices (no download limit) FOUR SEASONS PREFERRED PARTNER • Daily full American breakfast for two people per bedroom, served through In-Room Dining or in the hotel restaurant (including buffets) • Extra value-added amenity, such as: Spa credit of USD100 once during stay (not applicable to products); golf credit of USD100 once during stay (not applicable to pro shop purchases); or food and beverage credit of USD100. For each hotel’s specific extra amenity, see the individual property’s Hotel Page, or the Hotel Amenity Listing • Upgrade of one category, based on availability at time of check-in (excluding signature suites and villas)• Welcome note at check-in – acknowledging you and your travel agency and the amenities being extended. • Enhanced recognition and personal welcome from on-property management • Access to the best guest room inventory • Priority wait-list clearance HILTON IMPRESARIO * Includes Waldorf Astoria, CONRAD, LXR Hotels & Resorts • Best Available Rates • Complimentary Breakfast for 2 people • $100 USD hotel credit per stay, or local currency equivalent • Next category upgrade, subject to availability • Double HHonorspoints for the client HYATT PRIVE* Includes Andaz, Alila, The Unbound Collection, Joie de Vivre, Thompson Hotels, Destination Hotels, Miraval, Park Hyatt, Grand Hyatt, Hyatt Regency, Hyatt Centric brands • Early Check-in/Late Check-out • Connecting Rooms • Free Wifi
Property Credit • $100 USD credit per room per stay (Park Hyatt) • $100 or $50 USD credit per room per stay (Andaz, The Unbound Collection by Hyatt, Grand Hyatt, Hyatt Regency) • Not applicable towards room rate, tax, gratuity, resort fees, or 3rd party businesses at the hotel
• Room Upgrade • Response within 24 hours of request by Travel Advisor • One category upgrade, excluding non-suite to suite upgrades • Daily complimentary full breakfast at a hotel restaurant • Welcome Amenity • Preference may be suggested by Travel Advisor, otherwise selected by hotel• Guest Welcome Letter • Welcome letter upon arrival on behalf of the Travel Agency, Travel Advisor, and hotel leadership INTERCONTINENTAL LIFESTYLE PROGRAM * Includes Intercontinental, Kimpton & INDIGO brands Upon every two-night minimum stay, IHG® Luxury & Lifestyle guests will receive special, exclusive amenities* • Guaranteed late check-out (until 2PM) • Breakfast for two, daily at hotel restaurant • Value-added amenity, specific to hotel ($100 value per stay) • Upgrade to next room category (subject to availability on arrival) • Free Wi-Fi (unlimited devices) • Turn down service as appropriate by brand • Handwritten, personalized welcome card • Bottled water, fresh fruit, and snacks in room upon arrival • No walk policy • Priority wait list JUMEIRAH PASSPORT TO LUXURY • Room upgrade to the next category upon arrival (subject to availability) • Complimentary buffet breakfast for two • Early check-in / 4:00pm late check-out (subject to availability) • $75 food and beverage or spa credit (per room, per stay) • Complimentary Wi-Fi LANGHAM COUTURE • Daily Breakfast for two – American/English breakfast for US/UK properties; Buffet breakfast for APAC properties. • Food and Beverage or Spa credit per stay – tiered by booking nights in local currency varies by property • Complimentary Wi-Fi • Upgrade (one-category or preferred room) at time of check-in, based on availability • Early check-in and late check-out, based on availability • Welcome note from Managing Director/ General Manager of the hotel • Couture welcome amenity MANDARIN ORIENTAL FAN CLUB • USD 100 Food & Beverage or Spa Credit, per room per stay • Daily continental breakfast for two persons • Complimentary High Speed Internet Access during stay • Personalized welcome amenity and note on behalf of agent from senior property management • One category room upgrade, subject to availability at time of check-in MARRIOTT STARS+LUMINOUS * Includes Ritz Carlton, St Regis, The Luxury Collection, BVLGARI, EDITION, W Hotels, JW Marriott, Autograph Collection, Marriott, Westin, Le Meridien, Renaissance, Tribute Portfolio brands • Hotel credit valued at $100 USD • Complimentary full or continental breakfast daily (for up to 2 people per bedroom) • Handwritten welcome note from the General Manager acknowledging your agency • Personalized welcome amenity • Early check in/late check out (based on availability) • Priority complimentary room upgrade (based on availability upon arrival) OETKER COLLECTION PEARL PARTNER • Daily full American breakfast for two people per bedroom, including buffets • Access to best room in the category • One category room upgrade guaranteed at time of booking, based on availability (applicable up to certain rooms/suites categories - depending on each property) • Complimentary high-speed Internet access for unlimited number of devices • Priority access to courtesy car (when applicable) • Value-added amenity during stay: 85 € ($100) food & beverage credit or 85 € ($100) Spa credit. Credit increased to 170 € ($200) for stays of 2-nights and up Spa Credit at: • Brenners Park-Hotel & Spa • Le Bristol Paris • Jumby Bay Island F&B Credit at: • Hotel du Cap • L’Apogée Courchevel • Château Saint-Martin • Eden Rock – St Barths, Palácio Tangará F&B or Spa Credit at The Lanesborough PENINSULA PEN CLUB • Daily full breakfast for up to two persons • “Peninsula Time” – Flexible check-in and check-out times • Room upgrade to the next category upon arrival • Upgraded welcome in-room amenities • Complimentary long-distance calls via VOIP in hotels at Hong Kong, Shanghai, Beijing, Tokyo, New York, Chicago, Paris and Bangkok PREFERRED HOTELS PLATINUM PARTNER • Daily breakfast for two for duration of the stay (full or continental) • $75 USD equivalent Resort or Hotel Credit to be used during stay (not combinable with other offers, not valid on room rate, no cash value if not redeemed in full) • The delivery of a personalized welcome note and amenity on behalf of the Travel Agent and/or Travel Agency • Complimentary Wi-Fi • Room Upgrade on arrival, subject to availability • Priority Check in and Check out, subject to availability RELAIS & CHATEAUX PREFERRED PARTNER • Breakfast • VIP welcome amenity (which varies by property) • Additional amenities vary ROCCO FORTE KNIGHTS • Access to Sir Rocco’s Knights Exclusive Offers ONLY when booking through a Sir Rocco’s Knights agency • Destination specific welcome amenity and personalized welcome note from the General Manager, reinforcing the relationship between the booking agent and Rocco Forte Hotels • Priority Space Available Upgrades upon arrival and subject to availabilit • No Walk Policy ROSEWOOD ELITE • Daily breakfast for two during the stay in any properties • Free upgrade upon arrival based on availability • Personalized welcoming upon arrival • Guests will receive note and amenity from the property Managing Director, reinforcing the Elite agency relationship with Rosewood. • Pre-registration prior to arrival • No relocation policy for Elite clients SHANGRI-LA LUXURY CIRCLE • Upgrade to the next room type category at the time of booking, subject to availability • Hotel credit of USD50 / USD100 or 10% of average daily room rate, whichever is higher (once per stay) • Complimentary full breakfast for two, including in-room dining • A VIP Welcome Amenity • Joint welcome letter from the General Manager and Travel Advisor • Early check-in and late check-out, subject to availability • A strict-no walk policy and a priority waitlist clearance in sold out hotels • Dedicated concierge personnel to handle all requests SMALL LUXURY HOTELS WITHIN • A voucher worth minimum $50 (USD) per room, per stay to be spent on non-accommodation extras such as F&B or Spa, only on property and only during the stay • Complimentary Daily Continental breakfast for 2 people • Room upgrade to next room category only, subject to availability at check-in • Early check-in / late check-out subject to availability • Complimentary WIFI TABLET PLUS BY MICHELIN • Room upgrade * subj to availability• Plus 3 or more below benefits: • Guaranteed Late Check-out • Complimentary Breakfast • Spa Credits• Food & Drink Credits • Valet Parking • Airport Transfers • Guaranteed Early Check-in • Welcome Gift VICEROY GUILD * Includes Viceroy Lifestyle Series, Viceroy Icon Collection, Viceroy Urban Retreats, Hotel Zetta, Zelos, Zeppelen, Emblem brands • Priority in clearing space • Priority in room requests (For requested room category, bed type, roll away and connecting rooms.) No walk policy (Your guests will have a guaranteed reservation and will not be relocated during sold-out situations) • Complimentary, customized amenity, activity or service (Based on information given to us, your clients will receive a customized amenity, activity or service that will create a pleasant surprise or a defining moment with a note acknowledging the agency • Hotel management will personally welcome your guest(s) on behalf of your agency • Handwritten note referencing the relationship between the hotel and your agency will be provided to guest(s) • Late Check Out VIRTUOSO HOTELS & RESORTS • Room upgrades (if available) • Breakfast daily for two • Dining, resort, or hotel credits • Early check-in and late checkout (if available) • Exclusive amenities and experiences